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FAQ

  • What if there is a mistake with my order or it is damaged upon receiving?
    We take these matters very seriously so if there’s any mistakes or questions concerning your order, please email us at thebornagaingypsy@gmail.com.
  • How will I know when my order is ready for pick-up?
    If placed Tuesday- Thursday, expect your order to be ready within 24 hours after online purchase. Please pick up items no later than 2-4 weeks after purchased.
  • When will my order ship?
    We ship all orders on Tuesdays and Thursdays. If you place an order over the weekend, your order will be shipped the following Tuesday.
  • Do you have a store I could pick-up at?
    Yes. We currently offer local store pick-up during normal business hours at our storefront. We are open Tuesday through Friday 10-6 and open Saturday 10-4. We are located at 111 Scott Street Tellico Plains, TN 37385.
  • How much is shipping?
    We currently charge $9.25 for flat rate shipping. All orders over $150 will receive free shipping. Shipping fluctuates but we assure you we strive to offer the lowest shipping we can.
  • Do you accept returns or refunds?
    Yes, we accept returns up to ONE week upon placed order IN-STORE. If you had your order shipped and need to return it, please email us at thebornagaingypsy@gmail.com.
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